Fresh food, handled fairly.

Our policy

Because our bread is a fresh, perishable product, we're unable to accept returns once it's been delivered, and we don't offer refunds for change of mind.

But if something isn't right — your order arrives damaged, incomplete, or simply not up to the standard you expect from us — please get in touch within 24 hours and we'll make it right, whether that's a replacement on the next bake or a full refund. We're a small local bakery, and we stand behind every loaf.

Nothing in this policy limits your rights under the Australian Consumer Law.